Frequently Asked Questions
The nurses at Gippsland Cosmetic Laser Clinic are always available - via email, phone or in person - to discuss any concerns or questions you have about laser, services, efficacy and what to expect during and after treatments.
Every person is unique, so in order to provide an accurate and thorough personalised assessment we recommend booking an initial consultation with one of our friendly nurses.
Some general frequently asked questions follow:
We guarantee the most advanced lasers available today. Our lasers are amongst the very best ever designed, found only in the most exclusive clinics around the world. All our machines carry approval by the TGA (Therapeutic Goods Administration) and FDA (US Food and Drug Administration). The result for you is safe and effective treatments, best possible results, and minimised discomfort all within the shortest timeframe.
All treatments at Gippsland Cosmetic Laser Clinic are performed by highly trained registered nurses. Because the use of laser and IPL in Victoria is unregulated, we believe a safe place should exist to receive laser treatment. A place where safety is the highest priority and where staff are highly trained, conscientious and thorough in their patient assessments and treatments. Nurses are particularly suited to the laser industry as they are exceptionally safety conscious and are concerned only with achieving the best possible outcome for their patients. Safety should be the number one priority when dealing with laser and light-based therapies, therefore our policy is to solely employ registered nurses with specialised training in laser and light therapies and injectables. Some of our nurses are additionally trained in cosmetic nursing and dermal therapy. Nurses come with a thorough understanding of anatomy and physiology, pharmacology, safe patient care and confidentiality. Patient safety is always our number one priority.
We provide exceptional value for money. Laser services are generally very expensive in response to the high costs involved with purchasing and operating machines. Gippsland Cosmetic Laser Clinic has set itself apart from the competition by ensuring prices are kept to a minimum. As one of Australia’s best value providers these life changing services are now available to everyone.
- Permanent hair reduction: The Candela GentleMax Pro is equipped with Candela’s patented ‘Dynamic Cooling Device’, which is a pressurised super-cooled gas that is released onto the skin simultaneously as the laser is fired. This makes our treatments much more comfortable than with the majority of other lasers. All our clients state that laser hair removal is significantly less painful than waxing, regardless of the amount of hair. Treatments will become more comfortable with each subsequent visit due to the reduced amount of hair being targeted by the laser. If clients are comfortable with the first treatment then all subsequent treatments will be easily tolerated.
- Broken capillaries: Thanks to the ‘Dynamic Cooling Device’ on our Candela GentleMax Pro, this treatment is only mildly uncomfortable.
- Diffuse redness: There is no discomfort whatsoever.
- Spider veins: This treatments is relatively uncomfortable, however the discomfort is only for a fraction of a second with each pulse. To cover a centimetre long vessel approximately 4-5 pulses would be required.
- Skin tightening with radio frequency: There is no discomfort whatsoever.
- Pigmentation removal: This is mildly uncomfortable as a result of the need to heat the pigment on the surface of the skin. Clients will experience a hot sensation that will last for only a fraction of a second.
- Nano-Fractional and eTwo treatments: Topical anaesthetic (numbing cream) is applied in conjunction with these treatments so clients experience very little discomfort.
- Platelet Rich Plasma (PRP): Topical anaesthetic is applied when performing PRP treatments, however there may be a slight stinging sensation when the PRP is injected.
- Acne treatments with IPL: Only mildly uncomfortable for a fraction of a second. Treatments usually take less than 10 minutes to complete.
- Skin rejuvenation with IPL: Ranges from not uncomfortable at all, to mildly uncomfortable depending on the individual. Treatments usually take less than 10 minutes to complete.
- Tattoo removal: This treatment is uncomfortable regardless of which machine is used. However, the Tri-Beam used at Gippsland Cosmetic Laser Clinic is the fastest Q-Switch Nd:YAG available anywhere in the world resulting in very rapid treatments. The length of time clients experience discomfort is dramatically reduced compared to other machines.
Lasers, by comparison, are able to emit a beam of light-energy in a single wavelength. This single wavelength is chosen depending on what is being treated. Laser light is able to stay focused, even after it penetrates the skin, meaning it can be directed exactly where required and maintain focus right to the depth of the target. Using just one wavelength of light assures that we are targeting just one thing, allowing the joules (energy) to be high without affecting anything else within the skin.
Unfortunately in the State of Victoria there is no legislation prohibiting people from calling an IPL machine a “laser”, resulting in many clients believing they have had laser hair reduction when in fact it has been performed with IPL.
Genetics also play a part. Some people are genetically prone to having many follicles in reserve while others only have a few. We aspire to achieve a reduction of 90%, or greater, within the expected 4 - 8 treatment period but maintenance will be required ongoing due to subtle changes in hormone levels that will stimulate follicles that were previously not producing hair. How often is dependant on the individual - specifically, how frequently their hormones shift. Many clients see years go by between treatments, while others may require more within months.
It is especially difficult to achieve long periods between maintenance for young men dealing with back, chest and abdomen hair. This is due to the fact that men will not develop all their body hair until they are into their fifth or sixth decade. For example, when a man in his twenties receives treatment he is captured at a certain stage of his development where a certain number of follicles are active. It is inevitable that more follicles will switch on as he ages, and start producing hair. All male clients need to be aware that there is no distinct end to treatments on those particular parts of the body as follicles will continually be stimulated by rising testosterone levels over the decades. However, men can be assured that laser is still the best means of controlling their body hair because the hair that is actively growing at the time of treatment is still being destroyed. So while we can’t preemptively prevent what is yet to grow, we will always be reducing the hair not just maintaining the same level as is the case with waxing and shaving.